Jan 28

Posted by randfish

Having content that goes viral can seem like the luck of the draw, but there are a number of steps you can take to improve your odds. In this week's Whiteboard Friday, we will show you a few things you can do to increase your chances of having that well crafted content spread through the internet like a wildfire. Thanks for watching and don't forget to leave your comments below.

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Video Transcription

Howdy SEOmoz fans. Welcome to another edition of Whiteboard Friday. This week we're talking about how to give your content a better chance of going viral, and from virality, what I really mean here is not just getting links, which are obviously very helpful from an SEO perspective, but getting social shares, getting mentions on other blogs, getting talked about, getting emailed around. The virality of content determines how successful that content is going to be in the broader Web, in the scheme of all things that are inbound, not just SEO, not just social, not just community stuff, but overall. There are a few things that you can do that will significantly help your efforts to earn that content virality. So let's talk about a few of them.

Number one, the right format or the right UI or UX, user experience. What I'm talking about here is a lot of people think that they can take the same way that they produce content normally, keep on doing that, and sometimes that works, especially if you have a very, very clean site, maybe it's in a blog format and it's got nice width. It's not too hampered by advertising and surrounded by that kind of stuff. But oftentimes you will see that content can perform better when it's in a separate type of format. So let's say you've got a traditional page layout that has content section here but a big header up here and a top ad and a bottom ad and a bunch of sidebar stuff. And maybe you think, "You know what? I'm actually going to clean that up to something that has branding but minimal branding, got a great headline, got the content right in there, and that's the focus of the page." So the users who come to it can easily, above the fold, find the content that they're looking for, that there's compelling visuals.

These visuals are particularly important because both Google+ and Facebook, if you do any sharing on either of those platforms, remember that they'll automatically insert an image from the post, and oftentimes the user can select which image. If you've got a couple compelling images that look great when scaled down, that look great when you're going to share them on Facebook or on Google+ or that somebody else who is going to copy those images and put them on their site, oh man, much, much more successful.

Even if you have literally just a piece of writing, if you can have some sort of a visual element that is compelling, that's interesting, that draws in the reader, that's relevant, you're going to do much, much better. Flickr Creative Commons is great for this. Drawing your own stuff is great for this. Charts and graphs are great for this. Even licensing out someone to do a tiny amount of work for a few hundred dollars around building a visual for you, taking some of the data or some of the insight that you've learned that you're putting into that content can be really helpful to help it go more viral.

Then doing things like, you know, you've got to have the design look and feel professional. It has to be modern and updated. Clean is very, very good for getting that sharing principle. You can see this happen all the time with content that's shared on major media websites, where it's the print friendly version that gets emailed around, that makes its way around Twitter and around Google+ and Facebook and goes on LinkedIn. It's almost always the one that people will link to in a Reddit or a Hacker News or on Stumble Upon. Print friendly versions, just make that the default for content that you want to have virality.

Then finally I'd also be looking at the title friendliness itself, and the URL actually matters a lot now too. So if you've got a pre-existing CMS, when you go to bit.ly or you to goo.gl or whatever your URL shortener is, you might want to try something like this, getting the customized one. So for example, you'll see that when I have content that I like to share a lot, I might say for example, "Oh, let's make this content say inbound startups, and that'll be my slide share presentation." So now you don't have to remember some long URL. It's just bit.ly/inboundstartups, and that will take you right to my presentation here, that URL functions. Customizing this portion of the shared URL can be very helpful if you can't control it. If you can though, go with something easy, simple, short, not too many parameters in there. This will also help you. I might even, for some things, recommend dropping the slash articles or the slash blog and going just with /catchy-subject, whatever that subject line is. You 're going to shrink down the title so that it's easily understandable so if somebody ever sees that URL or hovers on it, they think, "Oh, that sounds interesting. I should click that link. That might be cool."

Number two, great, fantastic way to make sure that your content is going to at least perform decently on the Web is to get buy-in from your influencers, the influencers in a community, before, not after, not during, but before you ever publish it. So I'll give you a great example. I got an email last Friday from a guy in the search world and he said, "Hey Rand, my company, we produce this big report. We've got this cool infographic, lots of interesting data about stuff that's happening in the world. Would you take a look at this? Tell me what you think. Do you think your community would like it?" And I wrote back and said, "Yeah, I really love this. I think it's excellent. I don't even have any changes. I think this is going to do great, and I'd be happy to share it." This person didn't specifically ask me for a share and I think that's why. What they asked me for was feedback.

That feedback, coming from people who have a powerful forum, 6,000 RSS readers, 500 people following them on Google+, you can find these people. You probably already know about them in your niche or your sphere, who they are, the key bloggers, the key Twitter accounts, the key Google+ accounts, the key people on LinkedIn, the people who run popular websites, the influencers. Then you can essentially draw them back to whatever it is that's your content in here, and they will be much more likely to share if you ping them about it beforehand. They'll also give you feedback like, "I don't really think this is going to play well," or "If you did this, it'd be very interesting, but I don't see what you've done as particularly unique or valuable. I probably wouldn't share it." Or no response at all. If you get lots of those, you know that you're not hitting it out of the park with this content. You're going to have to do something else, try something else. That's great to know before you hit that publish button.

There's a bunch of things you can get from them. So if you're thinking, boy, I just can't get these people to share what I'm producing. I don't know what I can do, get them involved in the actual content itself. So rather than you writing an opinion blog post saying I like this particular thing and that particular thing, you can instead go and gather. Hey, can I solicit your review and opinion on a subject, and then I'm going to gather that from several experts and publish that. I'm going to run a survey of you and 20 other people who are influencers in the field about particular things, about some data from your sites, your projects, your experiences, your businesses, whatever it is, or your opinions on this matter. I'm going to interview you or do some lessons learned stuff. I shared a great link last week that was a bunch of video interviews of entrepreneurs, and this type of stuff performs tremendously well because all of those people who are involved in the project, from an interviewee perspective, they are all going to share it after it's produced because you write back to them and you say, "Hey, the interview is now live. The data is now live. The review is now live."

You can request input from their communities. For example, when SEOmoz does the SEO Industry Survey every two years, we always ask, hey, would you share this with your community so that we can get the input of people who read Search Engine Land or Search Engine Watch or SEO Book or Search Engine Journal, a variety of these places. HubSpot, etc.

If you can't directly reach out, you can always mention these people. So if you, for example, gather things that they've tweeted, said on their own blogs, you're getting quotes from them, you're getting data they've shared, you're using numbers from them, anything like that, you can say, "Oh, by the way, we mentioned you or we're going to be mentioning you in an upcoming piece, would you like to take a look at it and review and let us know if it's appropriate or okay, if this is accurate?" That process of interacting in an authentic way, both to confirm that you do have accurate data and that you're doing the right thing with them, gives them a buy-in to, "Oh, I'm going to go check out this article. Huh, this is interesting. Yeah, this looks great, thanks very much." Or, "Oh I have this little bit of feedback for you." Then when you publish, you can say, "Hey, we hit publish. It's now live. Thanks again for reviewing. If you would share with your community, that'd be great. Here's the shortened link or here's a tweet you could retweet." This kind of stuff works phenomenally well. This process of getting that early buy-in ahead of time is so powerful, and it just makes sure that the content does much better than it normally would.

The third and final thing that I'm going to mention here – topic, timing, and seeding. So this is essentially the process of figuring out what works best in your community, and that's from a topical perspective. Copyblogger has a lot of good posts about how to write a compelling headline and what's going to be popular right now. But I would think about it this way. If it's being mentioned in the news, so for example if I go to, let's say this is Google Insights or Google Trends or the news timeline, and I see mentions it is at the steady state point but has a spike here, this is where I want to be writing about that topic. Or maybe right after, when there's usually that second bump of people having a discussion about it. If you can, you might even want to catch it here, before it goes hot, and then you'll have a chance to appear in things like Google News and you'll have a chance to be mentioned in all the articles that talk about that subject thereafter. This is great for anytime you have a timely or trending type of topic.

You also want to, in addition to all these influencers you talk to, there are likely a few people, these are your buddies, your friends, people you connect with on a regular basis, you're emailing with them, you follow each other on Twitter. Do them a favor. Start sharing some of their content. When they tweet things, retweet them. Build up those relationships. Almost all of you probably have a few of those already. Leverage those. Email them in person and say, "Kenny, I know you've got a small Twitter account. It'd be awesome if you could share this. If you ever need the same favor from me, just ask." Almost always, especially if those are close relationships, personal relationships, you've hung out in a bar before, you've bought each other dinner, you know each other well, you're going to get that. I think that's a great way to leverage the real world social network for online social networks. Obviously, you have to be careful not to abuse this. You want to be sharing stuff that these people would ordinarily want to share and be interested in.

Then finally timing stuff. I can tell you for B2B content, Saturday and Sunday are just straight out. However, the reverse is true for Facebook, where the most sharing and the most time spent on Facebook happens on the weekends. Now, not surprisingly, that's not B2B Facebooking. That's personal Facebooking. So it better be the kind of stuff that's going to play well with your mom and your grandma and your brother and that kind of stuff. B2B, Tuesday through Thursday. Don't do Monday. Don't do Friday. With the exception of, it appears that some of the best content or most successful tweeting happens on Friday morning, sort of Thursday night going into Friday morning. That's when people seem to be tweeting and retweeting a lot of stuff. This is from some research from Dan Zarrella over at HubSpot. You can look into that. The timing of social media, I believe, is his presentation.

So don't necessarily take my word for it. Test, test, test. If you're sharing content and producing content on a regular basis, you will figure out the right times to share, who you can start seeding things with, who's reliable and helps you get that content out there, what topics work well, what sorts of headlines work well for your audience. It's going to be different for everyone. So don't just trust these. But do test and observe and watch your click through rates, using something like a bit.ly, watching your analytics, seeing what works when you share things and how long it takes for them to go and what sources indicate. Sometimes you're going to share with this one guy and he's going to populate it to tons of places. One of my favorite features for this is Google+'s ripples, where you can actually see, it's almost like this. It'll actually show you a timeline of this person shared and then these 13 other people shared and 1 of them produced 10 more shares. That stuff is very powerful, and you can observe it on the regular Web, on the rest of the Web, across platforms if you're carefully watching analytics or your bit.ly click throughs.

So hopefully, using this methodology, you can produce some content that has higher chances, better odds of going viral. I wish you luck. I hope to see lots of great stuff out there on the Web. Take care. We'll see you again next week for another edition of Whiteboard Friday.

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Jan 20

Posted by randfish

What happens when you have a page that ranks very well, but it isn't the page that pulls in the sales that you need? Often times the page that does convert very well is "boring" and subsequently ranks poorly.

In this weeks Whiteboard Friday, we are going to go over some strategies you can use to get those classically "boring" pages to rank well. Don't forget to leave your comments below. Enjoy!


Video Transcription

The transcription for this video will be coming soon.

Video transcription by Speechpad.com

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!


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Jan 05

This short piece wraps up the ideas I’ve culled and expanded upon from Jordan Kasteler’s article on Search Engine Land. I’ve tried to explain how you can use these different ideas for content and customize them to your own situation. Done well, any of these ideas can attract links from tons of readers. When posted to social sites, these links will likely attract even more visitors to your site, and be noticed by the search engines. They may even improve your site’s standing on the search engine results pages. Let’s start with the most visually appealing of the remaining three approaches: The…
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Jan 03

Not convinced that viral content can work magic for you? As Jordan Kasteler explains in a post on Search Engine Land, viral content builds links. When search engines see these links it sends three clear message about your site…[it] is active…is current…is invested in the needs of your audience, notes Kasteler. This is exactly the kind of site that search engines want to show their users. Large amounts of social shares indicate that a mass amount of people not only found what they were looking for on your site, but also liked your site enough to share it with others, Kasteler states. …
SEO Chat – Search Engine Optimization Tutorials

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Jan 03

In the previous part, I talked about some of the reasons you might want to add content to your site that might go viral. I noted that it can help you rank better in the search engines. If you add content regularly, search engine spiders will find it when they crawl the web. And if you make a point of staying focused on your site’s topic, it will grow more and more relevant in relation to your keywords. That can only help your standing on the search engine results pages. I also stressed that you’ll need to work to make sure your content is very good, regardless of which approach you use. I list…
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Dec 31

Speaking of Disney, they’re old hands at a variation that Jordan Kasteler calls The Incredible Story. It’s all about the dog who traveled cross country to get back to his family, or the three-year-old girl who saved her mother by calling 911, or the man who pulled a stranger from the railroad tracks just before an onrushing train. These human interest stories warm our hearts, reawaken our sense of wonder, and reaffirm our belief in people. You can’t always predict when these kinds of stories will pop up. Kasteler mentions the Force is with Katie story as an example. It started as a mother…
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Dec 27

I’ll be discussing three more ideas from the article Jordan Kasteler wrote for Search Engine Land. I highly recommend you read it, as it offers a treasure trove of approaches to creating viral content. If you look back on SEO Chat over the last two or three weeks, you’ll see I’ve covered a number of the topics he discussed there. So how do you get popular by hitching your star to something that’s already popular? Say hello to The Pop Culture Tie-in. Memes come and go fast on the Internet, but you don’t need to tie your content to a simple meme. Look at current events, new hot movies, newly p…
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Dec 20

It’s hard to resist something that encourages you to interact with it, or that seems to be interacting with you. That’s why video games are so much fun. And when we’re having fun with something, we naturally want to share it with others. The content ideas I’m going to give you today, mostly from Jordan Kasteler’s recent guest post on Search Engine Land, will help get your readers involved and interacting with your content and your website. The first one that comes to mind as a type of content that can engage your readers is The Quiz. Casteler notes that quizzes are popular for several reason…
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Dec 19

Search engines have “won a major victory” in their battle against so-called content farms. So says the current issue of New Scientist magazine, in an article that’s also available online. New Scientist asked University of Glasgow computer scientist Richard McCreadie to study 50…



Please visit Search Engine Land for the full article.




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Dec 13

Posted by Cyrus Shepard

In 2003, engineers at Google filed a patent that would rock the SEO world. Named Document Scoring Based on Document Content Update, the patent not only offered insight into the mind of the world’s largest search engine, but provided an accurate roadmap of the path Google would take for years to come.

In his series on the 10 most important search patents of all time, Bill Slawski shows how this patent spawned many child patents. These are often near-duplicate patents with slightly modified passages – the latest discovered as recently as October 2011. Many of the algorithmic changes we see today are simply improvements of these original ideas conceived years ago by Google engineers.

One of these recent updates was Google’s Freshness Update, which places greater emphasis on returning fresher web content for certain queries. Exactly how Google determines freshness was brilliantly explored by Justin Briggs in his analysis of original Google patents. Justin deserves a lot of credit for bringing this analysis to light and helping to inspire this post.

Although the recent Freshness Update received a lot of attention, in truth Google has scored content based on freshness for years.

How Google Scores Fresh Content

Google Fellow Amit Singhal explains that “Different searches have different freshness needs.”

The implication is that Google measures all of your documents for freshness, then scores each page according to the type of search query. While some queries need fresh content, Google still uses old content for other queries (more on this later.)

Singhal describes the types of keyword searches most likely to require fresh content:

  • Recent events or hot topics: “occupy oakland protest” “nba lockout”
  • Regularly recurring events: “NFL scores” “dancing with the stars” “exxon earnings”
  • Frequent updates: “best slr cameras” “subaru impreza reviews”

Google’s patents offer incredible insight as to how web content can be evaluated using freshness signals, and rankings of that content adjusted accordingly.

Understand that these are not hard and fast rules, but rather theories consistent with patent filings, experiences of other SEOs, and experiments performed over the years. Nothing substitutes for direct experience, so use your best judgement and feel free to perform your own experiments based on the information below.

Images courtesy of my favorite graphic designer, Dawn Shepard.

1. Freshness by Inception Date

A webpage is given a “freshness” score based on its inception date, which decays over time. This freshness score can boost a piece of content for certain search queries, but degrades as the content becomes older.

The inception date is often when Google first becomes aware of the document, such as when Googlebot first indexes a document or discovers a link to it.

Inception Date for Freshness

"For some queries, older documents may be more favorable than newer ones. As a result, it may be beneficial to adjust the score of a document based on the difference (in age) from the average age of the result set."
    
  – All quotes from US Patent Application Document Scoring Based on Document Content Update

2. Document Changes (How Much) Influences Freshness

The age of a webpage or domain isn’t the only freshness factor. Search engines can score regularly updated content for freshness differently from content that doesn’t change. In this case, the amount of change on your webpage plays a role.

For example, the change of a single sentence won’t have as big of a freshness impact as a large change to the main body text.

Content Changes for Freshness

"Also, a document having a relatively large amount of its content updated over time might be scored differently than a document having a relatively small amount of its content updated over time."

3. The Rate of Document Change (How Often) Impacts Freshness

Content that changes more often is scored differently than content that only changes every few years. In this case, consider the homepage of the New York Times, which updates every day and has a high degree of change.

How Often Content Changes for Freshness

"For example, a document whose content is edited often may be scored differently than a document whose content remains static over time. Also, a document having a relatively large amount of its content updated over time might be scored differently than a document having a relatively small amount of its content updated over time."

4. Freshness Influenced by New Page Creation

Instead of revising individual pages, websites add completely new pages over time. This is the case with most blogs. Websites that add new pages at a higher rate may earn a higher freshness score than sites that add content less frequently.

Some SEOs insist you should add 20-30% new pages to your site every year. This provides the opportunity to create fresh, relevant content, although you shouldn’t neglect your old content if it needs attention.

New Pages Influence Freshness

"UA may also be determined as a function of one or more factors, such as the number of “new” or unique pages associated with a document over a period of time. Another factor might include the ratio of the number of new or unique pages associated with a document over a period of time versus the total number of pages associated with that document."

5. Changes to Important Content Matter More

Changes made in “important” areas of a document will signal freshness differently than changes made in less important content. Less important content includes navigation, advertisements, and content well below the fold. Important content is generally in the main body text above the fold.

Boilerplate Changes Count Less for Freshness

"…content deemed to be unimportant if updated/changed, such as Javascript, comments, advertisements, navigational elements, boilerplate material, or date/time tags, may be given relatively little weight or even ignored altogether when determining UA."

6. Rate of New Link Growth Signals Freshness

If a webpage sees an increase in its link growth rate, this could indicate a signal of relevance to search engines. For example, if folks start linking to your personal website because you are about to get married, your site could be deemed more relevant and fresh (as far as this current event goes.)

That said, an unusual increase in linking activity can also indicate spam or manipulative link building techniques. Be careful, as engines are likely to devalue such behavior.

Link Growth Rate for Freshness

"…a downward trend in the number or rate of new links (e.g., based on a comparison of the number or rate of new links in a recent time period versus an older time period) over time could signal to search engine 125 that a document is stale, in which case search engine 125 may decrease the document’s score."

7. Links from Fresh Sites Pass Fresh Value

Links from sites that have a high freshness score themselves can raise the freshness score of the sites they link to.

For example, if you obtain a link off an old, static site that hasn’t been updated in years, this doesn't pass the same level of freshness value as a link from a fresh page – for example, the homepage of Wired.com. Justin Briggs coined this FreshRank.

Freshrank Illustration

"Document S may be considered fresh if n% of the links to S are fresh or if the documents containing forward links to S are considered fresh."

8. Changes in Anchor Text Signals may Devalue Links

If a website changes dramatically over time, it makes sense that any new anchor text pointing to the page will change as well.

For example, If you buy a domain about automobiles, then change the format to content about baking, over time your new incoming anchor text will shift from cars to cookies.

In this instance, Google might determine that your site has changed so much that the old anchor text is no longer relevant, and devalue those older links entirely.

Anchor Text Freshness Signals

"The date of appearance/change of the document pointed to by the link may be a good indicator of the freshness of the anchor text based on the theory that good anchor text may go unchanged when a document gets updated if it is still relevant and good."

9. User Behavior Indicates Freshness

What happens when your once wonderful content becomes old and outdated? For example, your website hosts a local bus schedule… for 2009. As content becomes outdated, folks spend less time on your site. They press the back button to Google's results and choose another url.

Google picks up on these user behavior metrics and scores your content accordingly.

User Behavior for Freshness

"If a document is returned for a certain query and over time, or within a given time window, users spend either more or less time on average on the document given the same or similar query, then this may be used as an indication that the document is fresh or stale, respectively."

10. Older Documents Still Win Certain Queries

Google understands the newest result isn’t always the best. Consider a search query for “Magna Carta". An older, authoritative result is probably best here. In this case, having a well-aged document may actually help you.

Google’s patent suggests they determine the freshness requirement for a query based on the average age of documents returned for the query.

Older Content Wins Query

"For some queries, documents with content that has not recently changed may be more favorable than documents with content that has recently changed. As a result, it may be beneficial to adjust the score of a document based on the difference from the average date-of-change of the result set."

Conclusion

The goal of a search engine is to return the most relevant results to users. For your part, this requires an honest assessment of your own content. What part of your site would benefit most from freshness?

Old content that exists simply to generate pageviews, but accomplishes little else, does more harm than good for the web. On the other hand, great content that continually answers a user's query may remain fresh forever.

Be fresh. Be relevant. Most important, be useful.

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